The Big One Returns

UPSU

Welcome to the Big One. This is your chance to tells how we are doing. Why? Well we need your feedback for three reasons...

1) We need you to tell us how we are doing, what you like and don't like. Only through feedback like this can we make any changes and improve your Students' Union.
2) We are giving away £100 in cash to one lucky entrant (chosen at random)
3) We are also giving away £50 in High Street Vouchers to another 4 entrants (also chosen at random)

Everyone who completes this questionnaire will be entered into the draw (please don't forget your contact details at the end). The winners will be randomly chosen, for further details please click here.

So go on, spend 5 minutes filling out this questionnaire so you can have your say and you could find yourself £100 better off! Good luck and thanks from UPSU.

Section 1.

Aboutyou. University User Name / Student Portal Login Name:

(we need this to confirm you are a student, we won't use this data in any way and all your responses are confidential but if you don't fill this bit out your responses might not count)

1. At which campus is your course mainly based?
2. Which year are you in?
3. How old are you?
4. Do you study...

Full time
Part time
Sandwich Course

5. Are you a...

Undergraduate
Postgraduate
PGCE
Other (please specify)

6. Do you undertake paid work during term time?

Section 2

About your union.
(This questionnaire covers all student union services. Some may not be applicable for your site)
7. Do you agree / disagree with the following statements?

	Strongly Agree	Agree	Don't Know	Disagree	Strongly Disagree
The Students' Union is run by students?
I know where the Students' Union is located?

8. How often do you use the facilities or get involved with UPSU?
9. What areas do you mainly get involved with?
10. Please rate our services based on how important they are to you:

	Very Important	Important	Not Important
Advice/Welfare
Entertainment
Representing you
Shops
Sports
Activities (societies, media, RAG)
Bars
Games machine
Pool tables
Volunteering

11. How often do you use the following services?

	Often	Sometimes	Never	Not available
SU during the day
SU evening entertainments
U:Shop
U:Shop2 (clothing shop)
Advice centre
Food/Catering

12. For all the services you have used, how would you rate them?

	Excellent		Poor
	1	2	3	4	5
SU during the day
SU evening entertainments
U:Shop
U:Shop2 (clothing shop)
Advice centre
Food/Catering

13. Please rate the following statements about U:Shop and U:Shop2

	Strongly Agree	Agree	Don't Know	Disagree	Strongly Disagree
I don't know where u:shop is.
I don't know where u:shop2 (clothing shop) is.
Shop staff are always helpful.
There is a wide variety of products in u:shop.
The UPSU shops offer good value for money.
The opening times are convenient for me.
It's easy to find what I'm looking for.
Stocking Fairetrade or ethical products is very important to me.
I can collect loyalty points in the shop or bar.
The know where the profit from the UPSU shops goes.

If you could add a product or service to the shop what would it be?

14. Please rate the following statements about our bars

	Strongly Agree	Agree	Don't Know	Disagree	Strongly Disagree
The bar staff are always helpful.
The service is always fast and efficient.
The UPSU bars offer good value for money.
I always feel safe drinking at UPSU.
There is always a good atmosphere.
I would buy tea, coffee and snacks from the bar.
I would like more choice on non-alcoholic drinks like smoothies, juices and milkshakes.
The know where the profit from the UPSU bar goes.

If you could add a product or service to the bar what would it be?

15. Please rate the following statements about nights out in Plymouth

	Strongly Agree	Agree	Don't Know	Disagree	Strongly Disagree
Safety is my main concern when I go out.
I like to go where there are cheap drinks.
I go where they have the best entertainment.
I generally stick to North Hill or the Students' Union.
I am aware that some clubs / bars donate money back to the Students' Union.
I go where they play my type of music.

16. How often do you attend the following?

	Weekly	Fortnightly	Monthly	Never	Not available
Wonkeylegs - Mondays
Beam Me Up Scotty - Tues
Score - Weds
Bar Footsie - Thurs
Flirt! - Friday
Absolute Saturdays
Quiz Night - Sun

17. For those that you attend, how do you rate them?

	Excellent		Poor
	1	2	3	4	5
Wonkeylegs - Mondays
Beam Me Up Scotty - Tues
Score - Weds
Bar Footsie - Thurs
Flirt! - Friday
Absolute Saturdays
Quiz Night - Sun

18. Do you go to UPSU partner night clubs?

			If yes, please rate
			Excellent		Poor
	Yes	No	1	2	3	4	5
Tuesdays @ Walkabout
Wednesdays @ C103
Thursdays @ Revolution

19. Do you have any comments about Official Student nights?

20. Which other venues would you like to have an Official Students night? (can choose more than one)
21. Have you ever read, visited, watched or used the following?

				If yes, please rate
				Excellent		Poor
	Yes	No	Not available	1	2	3	4	5
Fly!
ifly!
The Knowledge
Hi Magazine
UPSU Website
Student portal
Cam Crew
Ents e-news
Online Shop
UPSU Free academic diary
TV Screen Adverts

22. Do you know who the Officers are?

Yes
No

23. Do you know how to contact them?

Yes
No

24. Do you know who your course rep is?

Yes
No

25. Do you know how to contact them?

Yes
No

26. Do you know which charities RAG supports?

Yes
No

27. Have you ever participated in a RAG event?

Yes
No

28. Are you a member of a UPSU Sports Club?

Yes
No

29. Are you a member of a UPSU Society?

Yes
No

30. Do you know what ViP stands for?

Yes
No

31. Have you ever participated as a volunteer for UPSU?

Yes
No

32. Have you ever voted in Student Elections?

Yes
No

33. Are you aware UPSU provides free and confidential advice services to all students on a range of issues?

Yes
No

34. Is there an area of the Students' Union that you could get involved in or would like further information (please provide your contact details at the end of this questionnaire)?

Yes (which area of interest?)
No

Excellent	Poor
1	2	3	4	5

35. How do you rate the union's promotion and publicity of activities and services?

36. Would you recommend the union to others?

Yes
Maybe
No

Totally Dissatisfied	Totally Satisfied
1	2	3	4	5	6	7	8	9	10

37. How would you prefer UPSU to keep in touch with you?

38. Marks out of 10! Please rate your overall satisfaction with your Students' Union?

39. Please give any comments on what your likes, dislikes or suggestions on how we can improve your students' union.

40. Contact details (please note - without these we cannot enter you into the prize draw)

Thank you very much for taking your time to complete this questionnaire. Your answers really can make a difference.